Video watch data does not match ads manager

Issues & QnAs

Last Post by DigiXport 4 months ago

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Posts: 4

Karl

Topic starter

Dec 22, 2025 9:37 pm

(@karl)

Member

Joined: 4 months ago

Digiexport fields such as 'CTR(all)' and 'reach' match the data in meta ads manager

However fields such as 'video plays' and 'video watches at 25%' do not match the data in ads manager

See linked images

https://imgur.com/gallery/digiexport-video-watch-data-incorrect-SC2GiNG

1 Reply

Posts: 11

DigiXport

Moderator

Dec 28, 2025 11:32 pm

(@digixport)

Member

Joined: 6 years ago

The issue primarily occurs because of discrepancies in attribution settings. You can change the attribution dropdown in DigiXport to 'Default' or align it with the attribution setting from the Facebook dashboard.

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