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Video watch data does not match ads manager

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Posts: 4
 Karl
Topic starter
(@karl)
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Joined: 9 months ago

Digiexport fields such as 'CTR(all)' and 'reach' match the data in meta ads manager

However fields such as 'video plays' and 'video watches at 25%' do not match the data in ads manager

See linked images

https://imgur.com/gallery/digiexport-video-watch-data-incorrect-SC2GiNG


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DigiXport
Posts: 11
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(@digixport)
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Joined: 6 years ago

The issue primarily occurs because of discrepancies in attribution settings. You can change the attribution dropdown in DigiXport to 'Default' or align it with the attribution setting from the Facebook dashboard. 


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